Advocacy under the Care Act

The Care Act 2014 came into effect on 1st April 2015. The Act introduces principles of wellbeing and prevention and the recognition that an individual, their family and/or carer must be enabled to make decisions regarding their own care.
The Care Act places a new duty on local authorities to provide access to independent advocacy to those who would have substantial difficulty in being involved in care and support ‘processes’ and have no appropriate or available individual(s) who can support their involvement.
Care Act Image






 In Stoke-on-Trent Asist is providing advocacy under the Care Act to: 

Adults with care and support needs
Carers with support needs 
Adult carers of a young people in transition

What can an Advocate from Asist support with?

The Care Act extends the right for eligible people to have independent advocacy to help them be actively involved in their care and support process, including:


an adult’s needs assessment 

a carer’s assessment 

the preparation of an adult’s care and support plan or support plan 

a review of an adult’s care and support plan or support plan 

a safeguarding enquiry 

a safeguarding adults review


Advocates will work with people to support their active involvement in their care and support process by:


supporting the person to prepare for their care assessment, meetings or safeguarding enquiries

helping the person to understand the care and support processes and options available to them

making sure that the person feels able to give their views and wishes about their care and support needs

working with the person so that they are able to make their own decisions

supporting the person, and representing them when appropriate, to challenge decisions made if it is felt that they have not taken into account the person's views, wishes and feelings


When should referrals be made?

Referrals should be made by the Local Authority as soon as it is clear that someone will have substantial difficulty being involved and no appropriate individual has been identified to support them. 
If a referral is not made immediately, perhaps because advocacy was not required at that time, a referral can be made at any stage in the care and support process.
To make a referral select the image below to download the referral form.
Referral Form
Please return the form to us either by email or post to:
Post: Asist, Winton House, Stoke Road, Stoke-on-Trent, ST4 2RW
If you have any questions or queries, please don't hesitate to contact us on 01782 845584, or by email at